FAQ
Frequently asked question
We offer FREE SHIPPING on all orders.
You can track your order status in real-time through the shipping confirmation email, which is sent within a week of your purchase. Alternatively, you can click on the Track Order tab on our website. For further assistance, feel free to contact us.
Delivery typically takes 5-7 working days, with 1-3 days for processing before your order is shipped.
Yes, we proudly ship worldwide, delivering to customers in all corners of the globe. Occasionally, certain regions may be excluded due to shipping restrictions. If we are unable to ship to your location, we will notify you and refund your purchase.
Although prices may display in your local currency, all transactions are processed in USD. This can result in a slight difference between what is shown on our site and the amount on your PayPal or invoice due to currency conversion rates.
Since our products are sourced from multiple warehouses, each item may ship separately. This means you could receive one item before another. If this happens, don't worry—your remaining items are on their way!
Please email us immediately if you’ve entered incorrect information or selected the wrong size/variant. While we’ll do our best to accommodate changes, we cannot guarantee it, as orders are processed promptly. If your order has already been shipped, changes will not be possible. Contact us regardless—we’ll work with you to find a solution.
We prioritize your privacy and use industry-leading SSL (Secure Sockets Layer) encryption technology to ensure your personal and credit card information is securely transmitted. Your payment details are only used to complete your transaction and are not stored afterward.
We understand that sometimes things change. If you need to cancel your order, contact us as soon as possible. However, due to our quick processing times, cancellation is not always possible. If your order has already been processed, we may be unable to stop the shipment, but we’ll try to assist you the best we can.
If you're not satisfied with your purchase, you may be eligible for a refund or exchange. Please refer to our Returns & Refund Policy for detailed guidelines on how to proceed.
If your item arrives damaged or defective, please contact us immediately with photos and details of the issue. We will work quickly to resolve the problem, including offering a replacement or refund if necessary.